Privacy
This page explains how we handle your information, in simple terms.
Who we are
The Pieces of My Heart is a handmade crochet keepsake business based in South Texas. We make items by request and communicate mainly through WhatsApp.
What information we collect
- Your name
- Your phone number
- Your city and state
- Your message or request
We only collect what is needed to reply to you.
How we use your information
- To reply to your request
- To confirm details by message
- To communicate about your handmade keepsake
We do not create accounts and we do not store payment details on this site.
Sharing your information
We do not sell, rent, or trade your information. We do not share your information with advertisers.
WhatsApp communication
When you message us on WhatsApp, your messages are handled by WhatsApp’s service. Their privacy rules apply to messages sent through their platform.
We only use WhatsApp to talk with you about your request.
Cookies
This site does not use tracking cookies or advertising cookies. Basic cookies may be used for site functions.
Your choices
- You can choose not to send a request
- You can ask us to stop messaging you
- You can ask what information we have from you
Keeping information safe
We take care to protect your information. No system is perfect, but we work to keep things simple and safe.
Changes to this page
We may update this page if our practices change. The updated version will be posted here.
Questions?
If you have questions about privacy, the best way to reach us is WhatsApp.